Resolve Support Tickets
Before They're Created
An AI support agent trained on your knowledge base that answers customer questions accurately, instantly, and around the clock — reducing ticket volume by up to 70%.
Smarter support, happier customers
The Support Agent combines your documentation with conversational AI to deliver accurate, instant answers — no more waiting in queues.
Knowledge Base Auto-Sync
Point the Support Agent at your website URLs, help center, or documentation and it learns everything automatically. Upload PDFs, paste FAQ content, or connect existing knowledge bases. When your docs change, hit re-sync and the agent is instantly updated — no retraining, no downtime.
Instant Accurate Answers
The Support Agent uses retrieval-augmented generation (RAG) to ground every response in your actual documentation. No hallucination, no made-up answers. If the information isn't in your knowledge base, the agent says so honestly and offers to connect the visitor with a human agent instead.
Smart Escalation to Humans
Not every question can be answered by AI. The Support Agent detects frustration, complex edge cases, and billing-sensitive questions, then seamlessly escalates to your team via Slack notifications, Zendesk tickets, or WhatsApp handoff. The full conversation context is included so your agent never asks the customer to repeat themselves.
Multilingual Support
Serve customers in their preferred language without hiring multilingual agents. The Support Agent auto-detects visitor language and responds fluently in Hebrew, English, Dutch, Romanian, and more. Configure a fixed language for region-specific deployments or let it adapt automatically based on the visitor's browser.
Conversation Analytics
Understand what your customers are asking about. The dashboard shows conversation volume, popular topics, resolution rates, and lead captures over time. Identify gaps in your documentation, spot recurring issues, and measure the impact of your Support Agent on ticket volume — all from a single analytics view.
Ticket Deflection & Lead Capture
Resolve common questions before they become support tickets. The Support Agent handles password resets, shipping inquiries, pricing questions, and how-to guides instantly. When a visitor needs more help, it captures their contact details and creates a ticket in your helpdesk — with the full conversation summary attached.
Up and running in minutes
Connect
Add your help center URLs, upload support docs, or paste FAQ content. The Support Agent indexes everything and becomes an expert on your product in minutes — not weeks.
Configure
Set escalation rules, choose when to capture contact details, configure Zendesk/Zoho/Slack integrations, and customize the agent's tone and language. Write custom instructions for edge cases.
Go Live
Embed with one line of code. The Support Agent starts resolving customer questions immediately. Monitor performance in the analytics dashboard and refine your knowledge base over time.
Connects to your existing helpdesk
The Support Agent doesn't replace your helpdesk — it supercharges it. Escalate seamlessly to the tools your team already uses.
Zendesk
Auto-create tickets with full conversation context and customer details
Zoho Desk
Push escalated conversations as Zoho tickets with department routing
Slack
Get instant Slack notifications with rich lead cards when customers need help
HubSpot
Sync contact details and conversation summaries to your HubSpot CRM
Webhooks
Send lead and conversation data to any system via custom webhooks
Zapier
Connect to 5,000+ apps through Zapier webhook integration
Offer WhatsApp handoff for customers who prefer messaging a human
Receive instant email alerts when new leads are captured by the agent
Reduce your ticket volume today
Free plan includes 250 conversations per month. No credit card required.
Get Started for Free