Send Chatonbo Leads to Slack
Get instant notifications in your Slack workspace whenever your AI chatbot captures a new lead. Never miss a sales opportunity — your team sees every lead the moment it comes in.
Why Connect Chatonbo to Slack?
Your AI chatbot works 24/7 capturing leads from website visitors. Slack integration ensures your team never misses one.
Instant Notifications
The moment a visitor shares their contact info with your chatbot, your team gets a Slack alert. No more checking dashboards every hour — leads come to you in real time.
Team Collaboration
When a high-value lead comes in, your sales team can discuss it right in the Slack channel. Assign follow-ups, share context, and respond faster than your competitors.
Never Miss a Lead
Whether it is 3 AM on a Sunday or during a busy Monday morning, every lead is delivered to Slack instantly. Businesses in New York, London, Tel Aviv, and Sydney rely on this to stay responsive across time zones.
Prerequisites
Chatonbo Pro Plan or Higher
The Slack integration requires a Pro ($19/mo), Business, or Enterprise plan. You can upgrade your plan at any time.
Slack Workspace
You need admin or channel-creation permissions in your Slack workspace to authorize the Chatonbo connection and choose a notification channel.
Step-by-Step Setup Guide
Connect Chatonbo to Slack in under 5 minutes. Follow these six steps.
Go to Your Bot Settings
Log into your Chatonbo dashboard and select the bot you want to connect to Slack. Navigate to the Integrations tab in your bot settings. This is where you manage all your external connections, including Slack, HubSpot, Zendesk, and webhooks.
Find Slack and Click Connect
In the integrations list, find the Slack integration card. Click the "Connect" button to start the setup process. The Slack integration is available on Pro, Business, and Enterprise plans.
Authorize Chatonbo in Your Slack Workspace
You will be redirected to Slack to authorize the connection. Sign in to your Slack workspace if needed, then review the permissions Chatonbo requires. Click "Allow" to grant access. Chatonbo only needs permission to post messages to channels you choose — it cannot read your existing messages or access private data.
Choose Your Notification Channel
Select which Slack channel should receive notifications. You can pick any public or private channel in your workspace. We recommend creating a dedicated channel like #chatbot-leads or #website-leads to keep notifications organized and easy to track.
Configure Notification Triggers
Choose what triggers a Slack notification. You can receive alerts for new leads only, all conversations, or both. Most teams start with lead notifications — you get an alert every time a visitor shares their name, email, or phone number through your chatbot.
Test the Integration
Send a test lead through your chatbot to verify everything is working. Visit your website, start a conversation with your bot, and share a test email address. Within seconds, you should see a notification appear in your chosen Slack channel with the lead details.
What Slack Notifications Look Like
Every lead notification arrives as a rich, formatted Slack message with all the details your team needs to follow up fast.
New Lead Captured
Name: Sarah Johnson
Email: sarah@example.com
Phone: +1-555-0123
Bot: Sales Assistant
Page: /pricing
Conversation Summary
Visitor asked about Business plan pricing, team member limits, and CRM integrations. Interested in annual billing discount. Requested a demo call.
Tips for Getting the Most Out of Slack Notifications
Create a Dedicated Channel
Set up a channel like #chatbot-leads or #website-leads specifically for Chatonbo notifications. This keeps your lead alerts separate from general team chat and makes them easy to search later.
Set Up Slack Notification Rules
Configure Slack notification preferences for your leads channel. Set it to notify you for all messages so you never miss a lead, even when you are focused on other channels.
Use Slack Workflows
Combine Chatonbo notifications with Slack workflows. Automatically assign leads to team members, send a follow-up reminder after 30 minutes, or escalate high-intent leads.
Connect Multiple Bots
If you run multiple chatbots (e.g., one for sales and one for support), route them to separate Slack channels so each team sees only what is relevant to them.
Frequently Asked Questions
Which Chatonbo plans include the Slack integration?
The Slack integration is available on Pro ($19/month), Business ($59/month), and Enterprise plans. Free plan users can upgrade at any time from the billing page to unlock Slack notifications.
Can I send notifications to multiple Slack channels?
Yes. You can configure different notification rules for different channels. For example, send new leads to #sales-leads and conversation summaries to #support-inbox.
Will I get notifications for every single chat message?
No. Chatonbo sends notifications at the lead or conversation level, not for individual messages. You will receive a notification when a lead is captured or when a conversation ends with a summary — not for every back-and-forth message.
Can I connect multiple bots to the same Slack workspace?
Absolutely. Each bot in your Chatonbo account can have its own Slack integration settings. You can route different bots to different channels or consolidate everything into one channel — the notification includes the bot name so you can tell them apart.
See it work on your own website
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Try It on Your WebsiteReady to Get Leads in Slack?
Create your Chatonbo account, connect Slack, and start receiving instant lead notifications. Setup takes less than 5 minutes. Teams across the US, Europe, Israel, and Australia use Chatonbo to stay on top of every lead.
Start Free — No Credit Card RequiredFree plan includes 250 conversations/month. Upgrade to Pro for Slack integration.