Integrations

Connect Chatonbo to Your Entire Stack

Route leads to your CRM, create support tickets, get Slack alerts, and trigger automations — all without writing a single line of code.

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Native Integrations

One-click connections to the tools your team already uses. No code, no middleware, no hassle.

Helpdesk

Zendesk

Automatically create tickets with full conversation context when the AI can't resolve an issue. Includes customer name, email, conversation transcript, and page URL.

CRM

Zoho Desk

Push leads and support tickets directly to Zoho Desk. Full bi-directional sync keeps your team in the loop.

CRM

HubSpot

Every captured lead flows directly into HubSpot contacts. Map custom fields, trigger workflows, and track chatbot-sourced deals.

Notifications

Slack

Get instant notifications when leads are captured or conversations need human attention. Reply directly from Slack channels.

E-commerce

Shopify

Native Shopify integration syncs your entire product catalog. The AI recommends products, shows prices, and handles order questions.

Developer Integrations

Build custom workflows with webhooks, Zapier, and our REST API. Connect Chatonbo to anything.

Webhooks

Send real-time HTTP POST notifications to any URL when events occur (lead captured, conversation ended). JSON payload includes all lead data.

Zapier

Connect to 5,000+ apps through Zapier. Trigger automations when leads are captured — add to Google Sheets, send emails, create tasks.

REST API

Full API access for custom integrations. Create bots, manage knowledge, retrieve leads, and send messages programmatically.

How Integrations Work

Three steps to a fully connected workflow.

Connect

Choose your integration from the dashboard. Enter your API key or authenticate with OAuth — setup takes under 2 minutes.

Configure

Map fields, choose which events trigger actions, and set up filters. Customize exactly what data flows where.

Automate

Sit back and let Chatonbo handle the rest. Leads, tickets, and notifications flow automatically 24/7.

Webhook Payload Example

Every webhook delivers a structured JSON payload with all the lead data you need.

POST https://your-app.com/webhook

{
  "event": "lead.captured",
  "timestamp": "2026-03-19T14:32:00Z",
  "data": {
    "name": "Sarah Johnson",
    "email": "sarah@example.com",
    "phone": "+1-555-0123",
    "botName": "Sales Assistant",
    "conversationSummary": "Interested in Business plan, asked about CRM integrations and team member limits.",
    "pageUrl": "https://example.com/pricing",
    "gclid": "EAIaIQobChMI..."
  }
}

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